Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we missed your favorite real money casino app? This page covers how to reach Casino Apps, what we can (and can't) help with, and where to turn if you need support around gambling itself rather than app reviews.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and try to reply within a couple of working days. A brief line about what your message concerns — a specific app, a bonus term, a broken link, a correction — helps us route it to the right person and get back to you faster.

We're a small editorial team, not a casino operator, so we can't access anyone's player account, process a deposit or withdrawal, or resolve a dispute with a gambling site directly. For anything account-related, the operator's own support channel — usually live chat inside the app — is the faster route.

What We Can Help With

• Review questions — If something in one of our app write-ups is unclear, such as how we scored performance, game variety or payout speed, ask and we'll explain our reasoning.
• Corrections — Bonus terms, wagering requirements and app availability change often. If you notice something on poor-bunny.io that looks out of date, we want to know so we can check it and update the page.
• Content suggestions — If there's an angle we haven't covered, such as a platform's live-dealer selection on mobile or its Android download process, tell us. Reader input genuinely shapes what we cover next, including pages like our Best Non GamStop Casinos guide.
• Partnership and editorial enquiries — If you represent a casino brand, an affiliate network or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
• General site feedback — Anything about how the site works, reads or ranks apps is fair game.

What This Page Isn't For

We rank and review real money casino apps based on our own research into app performance, game libraries, bonus terms, banking options and licensing information. We don't process real-money transactions, verify identity documents, or sit inside the sign-up flow of any operator listed on this site. If your query is about a specific deposit, a delayed withdrawal, a locked account or a bonus dispute, the operator itself — whether that's Raging Bull, Ignition, Slots of Vegas or any other app we cover — is best placed to resolve it through its own customer support.

How Our Ratings and Rankings Are Kept Honest

A question we get often enough to answer here: does contacting us or an operator paying us change a ranking? No. Our editorial ratings reflect research into each app's performance, game selection, bonus terms, banking and licensing, and commission from any operator never buys a better position on this site. If you think a rating no longer reflects reality, that's exactly the kind of message we want — it's how the page stays current.

If You Need Support Around Gambling

If your message is really about gambling itself rather than about our content — worry over spending, time spent playing, or concern for someone else — please say so. We're not a support service and can't offer counseling, but we can point you toward resources built for that purpose. In the US, the National Council on Problem Gambling operates the 1-800-GAMBLER helpline, available for confidential support. Most of the apps reviewed on this site also offer in-app tools such as deposit limits, time-outs and self-exclusion, which are worth using proactively rather than after a problem develops.

Before You Write In

A few things that help both sides:

1. Name the specific app or page you're asking about, so we can find the right context quickly.
2. Include any relevant detail — a screenshot description, a date you noticed the issue, or the exact wording that seemed off.
3. If you're reporting a bonus or wagering term that's changed, mention where you saw the current version, since operators update these without much notice.
4. Keep account-specific issues (deposits, withdrawals, verification) for the operator's own support team rather than us.

What Happens Once You Get in Touch

A real person reads every message — we don't rely on automated replies as a stand-in for an actual answer. Our usual response window is a couple of working days, though it can run longer at busy times. If a correction is warranted, we'll update the relevant page and let you know once it's live.

This site is intended for adults aged 21 and over. Real money casino apps carry genuine financial risk, and nothing on poor-bunny.io — including anything discussed through this contact page — should be read as a guarantee of winnings or a substitute for your own judgment about what you can afford to risk. If gambling stops being enjoyable or starts to feel like something you can't control, contact the National Problem Gambling Helpline at 1-800-GAMBLER.